Return and refund policy

At chfkucfe.shop, we aim to provide a pleasant and reliable shopping experience. If your purchase does not fully meet your expectations, you may request a return under the conditions outlined below.

Return Eligibility

Returns may be requested within 30 days after your order has been delivered.

To be eligible for a return:

• The product must be unused and remain in its original condition.
• Original packaging, manuals, and accessories should be included.
• Proof of purchase or an order confirmation must be provided.

Items showing signs of misuse, unauthorized modification, accidental damage, or missing components may not qualify for a return.

How to Request a Return

Before returning any merchandise, please contact our customer support team.

Email: info@chfkucfe.shop

Please provide:

• Order number
• Product name
• Reason for the return
• Photos if the item is damaged, defective, or incorrect

After review, our team will send detailed return instructions.

Inspection

All returned merchandise will be inspected upon arrival before a refund decision is made.

Refund Processing

Approved refunds are generally issued within 5–10 business days after the inspection has been completed.

Refunds will be returned using the original payment method whenever possible.

Return Limitations

Returns that do not meet the requirements of this policy or exceed the return period may not be accepted.